Policies

🚚 Shipping Policy

Last updated: September 1, 2025

At GRCode.com (a division of Wizard Industries, Inc.), we’re committed to getting your order to you quickly, safely, and reliably.

Order Processing

  • Orders are processed within 1–2 business days after payment is received.

  • Orders placed on weekends or holidays will be processed the next business day.

  • You will receive a confirmation email once your order has shipped.

Shipping Methods & Carriers

  • We ship from Ukiah, California, USA.

  • Our primary carriers are USPS, UPS, and FedEx.

  • Customers may select preferred shipping options at checkout (where available).

Estimated Delivery Times

  • Domestic (U.S.) Orders: 3–7 business days depending on location and carrier.

  • International Orders: 7–21 business days depending on customs clearance.

Shipping Rates

  • Shipping rates are calculated at checkout.

  • Orders over a certain value may qualify for free domestic shipping.

Tracking Your Order

  • Once shipped, you will receive a tracking number via email.

Customs, Duties & Taxes (International Orders)

  • Customers are responsible for any import duties, taxes, or fees.

  • GRCode.com is not responsible for customs delays.

Lost or Damaged Packages

  • Contact us at support@grcode.com if your package is lost.

  • For damage, notify us within 7 days of delivery with photos.

🔄 Return & Refund Policy

Last updated: September 1, 2025

At GRCode.com, we want you to be fully satisfied with your purchase.

Eligibility for Returns

  • Most new, unopened items may be returned within 30 days.

  • Items must be in original condition and packaging.

  • Proof of purchase is required.

Non-Returnable Items

  • Digital/downloadable products.

  • Items marked “final sale.”

  • Products damaged by misuse or neglect.

Return Process

  1. Contact us at billy@grcode.com with your order number.

  2. We will provide return instructions or an RMA if needed.

  3. Ship items back to:
    Wizard Industries, Inc.
    1151 Riverside
    Ukiah, CA 95482, USA

  4. Customers pay return shipping unless the product was defective.

Refunds

  • Refunds issued within 5–10 business days of approval.

  • Shipping charges are non-refundable unless it was our error.

Exchanges

  • Exchanges for the same product can be arranged after we receive your return.

Damaged or Defective Products

  • Report within 7 days of delivery.

  • We may request photos.

  • We cover shipping for defective or incorrectly shipped items.

📜 Terms of Service

Last updated: September 1, 2025

Welcome to GRCode.com, operated by Wizard Industries, Inc.

General

  • By using this site, you agree to these Terms.

  • If you do not agree, please do not use our services.

Business Information

  • Wizard Industries, Inc.

  • 1151 Riverside, Ukiah, CA 95482, USA

  • Contact: billy@grcode.com | 

Products & Services

  • We strive for accurate descriptions and pricing.

  • We may correct errors or cancel orders if necessary.

  • All products are subject to availability.

Orders & Payments

  • You agree to provide accurate order/payment info.

  • Payments are processed securely.

  • We may refuse or cancel suspicious orders.

Shipping & Delivery

  • Orders ship according to our Shipping Policy.

  • Delivery times may vary.

Returns & Refunds

  • Returns follow our Return Policy.

Intellectual Property

  • All content is owned by Wizard Industries, Inc.

  • No reproduction without permission.

Limitation of Liability

  • We are not liable for indirect or incidental damages.

  • Liability is limited to the product purchase price.

Warranties & Disclaimers

  • Products are provided “as is,” unless otherwise stated.

  • We do not guarantee uninterrupted site availability.

Governing Law

  • These Terms are governed by California law.

Changes to Terms

  • Updates will be posted here with a revised date.

Contact Us

  • billy@grcode.com

  • Wizard Industries, Inc., 1151 Riverside, Ukiah, CA 95482, USA

🔒 Privacy Policy

Last updated: September 1, 2025

This Privacy Policy explains how GRCode.com collects, uses, and protects your personal information.

Information We Collect

  • Personal info: name, email, billing/shipping address, payment details.

  • Non-personal info: browser, device type, IP address, site usage.

  • Cookies to improve user experience.

How We Use Your Information

  • Process and ship orders.

  • Provide customer support.

  • Improve our site and services.

  • Send updates (if you opt in).

We do not sell or rent your information.

Sharing of Information

  • With service providers (payment processors, carriers).

  • With legal authorities if required.

Data Security

  • SSL encryption (HTTPS).

  • Secure payment gateways.

  • Industry-standard safeguards.

Your Privacy Rights

  • Request access, correction, or deletion of your data.

  • Opt out of communications.

Contact support@grcode.com to exercise rights.

Data Retention

  • Kept only as long as needed for legal or service purposes.

Third-Party Links

  • We are not responsible for third-party site practices.

Changes to Policy

  • Updates will be posted here with a new date.

Contact Us

📧 billy@grcode.com
📍 Wizard Industries, Inc., 1151 Riverside, Ukiah, CA 95482, USA