Short Policies

🛎 Customer Service Center
At GRCode.com (a division of Wizard Industries, Inc.), your satisfaction and trust mean everything to us. Below you’ll find a quick overview of our customer service policies, with links to the full details.

See Full Policies Here.

🚚 Shipping at a Glance

  • Orders ship within 1–2 business days.

  • We use USPS, UPS, and FedEx.

  • U.S. orders usually arrive in 3–7 business days.

  • International orders usually arrive in 7–21 business days.

  • You’ll always get a tracking number by email.

👉 View Full Shipping Policy

🔄 Easy Returns & Refunds

  • You may return most items within 30 days if they’re unused and in original packaging.

  • Refunds are processed within 5–10 business days after we receive your return.

  • Damaged or defective items? We’ll replace them at no cost.

👉 View Full Return Policy

📜 Simple Terms of Service

  • By shopping with us, you agree to our fair and transparent policies.

  • We’re committed to accuracy in product descriptions, pricing, and service.

  • All purchases are protected under California law.

👉 View Full Terms of Service

🔒 Your Privacy Matters

  • We never sell or rent your personal information.

  • All transactions are secured with SSL encryption.

  • You’re in control: request access, corrections, or deletion of your data anytime.

👉 View Full Privacy Policy

💬 Contact Us Anytime

Need help? We’re here for you:

📧 billy@grcode.com
📍 Wizard Industries, Inc., 1151 Riverside, Ukiah, CA 95482, USA
📞 Text 818-266-7122